16 Infos zu Maik Medzich

1 Aktuelle Nachrichten

1 Profile in Sozialen Netzwerken

3 Bücher zum Namen

Chapter 11. Making Space for Service Design Physical spaces for service design – from pop-ups to studios. Expert comments. Birgit Mager Doug Powell Greg Judelmann Maik Medzich Types Selection from This Is Service Design Doing [Book]

Chapter 12. Embedding Service Design in Organizations. How to sustainably integrate service design in organizational structures and processes. Expert comments. Eric Reiss. Fernando Yepez. Hazel White. Klara Lindner. Maik Medzich. Mike Press. Ole Schilling. Sarah Drummond. Simon Clatworthy Getting started.

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the...

1 Dokumente

Service | Danksagung Alle bei der Marketing Review St. Gallen eingereichten Fachbeiträge durchlaufen ein Double-Blind-Review-Verfahren. Jeder Beitrag wird...

1 Allgemeine Veröffentlichungen

Dr. Kurt Matzler. Maik Medzich. Dr. Klaus Miller. Bettina Mindt. Prof. Dr. Felicitas Morhart. Dr. Steffen Müller. Dr. Jens Nachtwei. Normann Nagel.

2 Meinungen & Artikel

Maik Medzich has studied business informatics and has been part of the Deutsche Telekom group for more than 15 years. Since he is ...

Maik Medzich. Deutsche Telekom AG. Meine Leidenschaft ist Customer Experience (CX) und die Weiterentwicklung von Organisationen. Transformation ... Es fehlt: Neuss"

8 Webfunde aus dem Netz

This episode with Maik Medzich is all about the question how to spread a customer centric culture throughout a (very) large corporate. Maik talks about the CX ...

Maik Medzich. Facilitator und Agile Coach bei der Deutschen Telekom und selbstständig für verschiedene Firmen tätig. Spezialisiert auf agile ... Es fehlt: Neuss"

Reinventing from Within: Don't talk about cultural change, do it. Authors. 27 October Pia Drechsel - Maik Medzich. This story is about the transformational journey of Telekom Deutschland GmbH (Deutsche Telekom) as it moves towards having a more customer-centric DNA.

This article by Maik Medzich and Pia Drechsel is part of Touchpoint Vol. 8 No Design Thinking and Service Design Doing. Discover the full list of articles of this issue or flip the preview to get a sneak peek at fascinating insights on this topic! Touchpoint Vol. 8 No. 2 is available to purchase in print and PDF format. --.